DuxTel Team

Meet the people behind the name


Mike Everest
Managing Director

BSc (Monash), DipEd (Melb), Grad Dip Comp (Deakin), MTCNA, MTCWE, MTCRE, MTCTCE, MTCINE (MikroTik), MikroTik Certified Trainer

 

With a background in Education, Mike brings more than 30 years of IT experience to the DuxTel team. Since starting one of the first commercial ISPs in Geelong during the 1990's, Mike has specialised in the field of Internet Services and infrastructure. After working on a wide range of data network and infrastructure projects including a state-wide School Education internet service and a national rural and regional broadband program, Mike founded DuxTel in 2007.

Contact Mike

 

Geoff Crowl
Business Development

CPA, MTCNA, MTCRE, MTCWE (MikroTik)

 

With a background in retail and electronics business, Geoff owned and operated a national WISP for several years from start-up to successful sale in 2007.  Among many and varied activities, Geoff manages and develops new business opportunities for DuxTel, specialising in government and corporate infrastructure projects including outdoor public access solutions such as the Geelong InfoNet project.

Contact Geoff

 

Neryl Tenace
Business Admin and Accounts

CertIII Financial Services

 

Our first responder for all your accounts and business documentation requests, Neryl is here to help!

Contact Neryl

 

Andrew Bonaddio
Technical Account Manager

DTCNA, CCNA, Microsoft, Dell & Motorola Certifications, ITILv3 Foundation

 

After developing his professional IT skills in Defence including communicaions support in the field, Andrew continued to develop his technology credentials with such IT giants as Motorolla, CDM and DELL-EMC. We are delighted to have Andrew on our team as your first point of contact fielding all of your data network hardware selection and project development questions.

Contact Andrew

 

Aidan Goggin
Technical Support

MTCNA, MTCWE, MTCRE, MTCINE (MikroTik), CertIV in IT Systems

 

Aidan comes to us from our first and largest MikroTik Academy at the Gordon TAFE in Geelong. For all your technical assistance and support requirements, Aidan is your first point of call!

Contact Aidan

 

Darren Clissold
Consulting Engineer

BSc (Monash) MTCNA, MTCINE, MTCRE, MTCWE, MTCSWE

 

With almost 3 decades of ISP infrastructure development and management expertise, Darren is your wealth of information on anything related to commercial carrier network infrastructure and ISP delivery systems.

Contact Darren

 

Dean Moore
Technical Support

DTCNA, MTCNA

 

Dean joined our support team while completing his undergraduate studies in Mechantronics at Deakin University. Now, MikroTik Certified, Dean is here to respond to all of your MikroTik hardware and configuration questions!

Contact Dean

Avril (Ash) Ocasic
Technical Support and Dispatch

 

Ash joins our support and help desk team while continuing her IT studies at the longest running official MikroTik Academy partner in Australia, the Gordon Institute of TAFE. There is a fairly high chance that when dealing with DuxTel support, your questions will be handled by Ash at some stage in the support process!

Contact Ash

 

Floyd Everest
Systems and Support

BSc (Melbourne), MTCNA, MTCWE

 

Currently working through postgraduate studies in data science at Melbourne Universtiy, Floyd contributes to our technical support resources as well as online systems management and administration.

Contact Floyd

 

John Moore
Warehouse and dispatch

BSc (Deakin)

 

After a 30 year career in IT with department of Defense, John is a master of warehouse inventory and order dispatch. For any issues related to order processing and delivery, John is (y)our man!

Contact John

 

Francisco Mendez
Consulting Engineer

MSc (CAST, Beijing,China) BSc (UNEFA, Valencia,Venezuela) Java SE7 Certified Programmer (Oracle University) UEWA, UBWS, UBWA (Ubiquiti Networks) Ubiquiti Networks Certified Trainer ePMP, cnPILOT (Cambium Networks) Cambium Networks Certified Trainer NS1, NS2, NS3 (Fortinet) MTCNA, MTCINE, MTCRE, MTCWE, MTCTCE, MTCUME, MTCSE (MikroTik) MikroTik Certified Trainer

 

Fran is a Telecommunications Engineer in love with data networks. He has more than 10 years of experience in Design, Implementation and Support of high availability networks with expert skills in routing protocols, software programming and server management. His RouterOS specialties include automation using scripting and API, Complex routing, VLAN and switching, firewall and QoS

Contact Francisco